golf direct now

How to open a return

If you are not completely satisfied with anything you have purchased from us, you may return it in original, new condition within 30 days of purchase for a full refund. In certain circumstances, a 20% restocking fee may be applied. Personalized golf balls may only be returned for partial credit. Golf balls, bags, and shoes may not be returned in used condition unless they are defective or otherwise covered by a manufacturer's warranty.

If you are returning footwear DO NOT put the shipping labels on the original footwear box. The original footwear box must be inserted in a bag or another box. If the shipping label is on the original footwear box it will be subject to 50% restocking fee.

If the return is due to a product misrepresentation or product defect, we will refund your shipping charges. If returned for other reasons, shipping charges will not be refunded.

Used golf clubs can be returned within 15 days with a 50 percent restock fee.

Shipping and handling will be deducted from your refund.

All restocking fees for orders that have been financed through Bread will have to be paid with a credit or debit card before the financing agreement is terminated.

email us

If you need to return something, just send us an email with your order number to help@golfdirectnow.com and we will be more than happy to help you! A customer service agent will provide you with a RA number to write on the outside of the package.

Send item back to us

After you have received an RA number for you item, simple use the return label provided to send back to us! Once we have received your item back, we will contact you regarding your refund or exchange.

satisfied?

After the process is complete, please don't hesitate to call use if there is anything else we can do for you!